Thank you for shopping with Magdalene Haven!

We carefully package every order with the hope that opening it feels just as special as choosing it.

Processing Time

Orders are typically processed within 2–4 business days (excluding weekends and holidays). During new collection launches, pop-up events, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

Orders of $100 or more qualify for free standard shipping within the United States.

Order Tracking

Once your order has shipped, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Delivery

Delivery times are estimates provided by the shipping carrier and cannot be guaranteed. Magdalene Haven is not responsible for shipping delays caused by carriers, weather, or other circumstances beyond our control.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. Magdalene Haven is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact us at hello@magdalenehaven.com within 7 days of the expected delivery date so we can assist you.